If you notice a significant problem/bug you can help us to resolve it faster by:
- Visit the web page of the application with which you are having problems (e.g.: visit extemp.prepd.in if you are having problems with Extemp)
- After the page loads, right-click anywhere and select Inspect from the drop down menu or use the following keyboard combinations:
- Command+Shift+C for Mac
- Control+Shift+C for Windows
- In the window which appears, click on “Console”
- Sign-in and continue using the application until the point where the problem arises
- Look in the Console window and you should notice some error messages (written in red font)
- Resize the window (to view all the errors) and take a screenshot
- If needed, feel free to scroll through the logs take more screenshots in order to get all the errors
- When taking the screenshot, we recommend including the whole screen (web/page, address bar, browser menu, start (task) bar, etc.) as we can sometime notice some details which can be helpful.