If you notice a significant problem/bug you can help us to resolve it faster by:
- Visit any web page you would like to catch an article from
- Click on the Fast Catch icon to start it
- Right-click anywhere on the (body of the) extension and select Inspect from the drop down menu
- In the window which appears, click on “Console”
- Try to login
- Look in the Console window and you should notice some error messages (written in red font)
- Resize the window (to view all the errors), take a screenshot and send it back to us
- If needed, feel free to scroll through the logs take more screenshots in order to get all the errors
- When taking the screenshot, we recommend including the whole screen (web/page, address bar, browser menu, start (task) bar, etc.) as we can sometime notice some details which can be helpful.