Sometimes, a re-installation of the Prepd Offline Extension can help update the app and fix some small issues.
To reinstall Prepd Offline, please follow these steps:
- Open a new Chrome tab and type chrome://extensions
- Go through the list until you find Prepd Offline
- Click on the trashcan icon next to it to uninstall it
In cases where there is an issue with Prepd Offline (e.g. blank screen after login, sync never finishes, cannot log into the account) we strongly recommend doing a Chrome browser reset before re-installing the application.
- After it is uninstalled, visit the Chrome Web Store page for the extension
- Click on Add to Chrome to reinstall it