Please make sure the Fast Catch extension is installed and enabled on your Chrome browser, by following these steps:
- Open a new Chrome tab and type chrome://extensions
- Go through the list until you find Prepd Fast Catch
- Make sure the “Enabled” checkbox next to it is marked
If its enabled and not visible in the toolbar, click on the three dots menu and right click on the Fast Catch icon and select Keep in Toolbar.
If you don't have the extension visit Chrome Web Store and click "Add to Chrome".