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  1. Prepd - Help Center
  2. FAQ

FAQ

Have a question? Check out our FAQ to find a quick answer!

Fast Catch and Prepd Offline

  • How to fix the "blank screen" issue on Prepd Offline?
  • Can I use Prepd in competition, without an Internet connection?
  • How do I update the Fast Catch extension or Prepd Offline?
  • Why I need to do a Wipe?
  • What if I can't see the Fast Catch icon on my browser?

Articles

  • What News Feed articles are available in Prepd Offline?
  • Why are News Feed articles deleted?
  • How can I fix an article that has incomplete content?
  • What happened to articles I caught before joining a team

General

  • Free and unlimited access to Prepd, from now until September
  • Which publications are included in the News Feed?
  • How to upgrade to a Premium Team?
  • What do I do if I reached my docket limit?
  • Can I change settings for different features?
  • Why should I choose Prepd?
See all 14 articles

Pricing, Memberships & Policies

  • What payment options does Prepd support?
  • How do I receive my invoices and receipts?
  • How do I activate a second application?
  • What do I do if I didn't receive my invoice?
  • Will my card get charged if the check is running late?
  • What membership do I need?
See all 7 articles
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